Cheap. As Americans, we like our things. Boy, do we like our things. We like our little impulse buys and we like our big luxuries. But we want it affordable. So we've moved from a culture of craftsmanship to a culture of mass production. This isn't limited to products, either. It extends all the way to customer service, too. My mind started down this path a while back, but it began honing in on the topic late last week. A week ago, my husband and I took a long weekend getaway to a little resort within driving distance. It was our anniversary trip, and we'd planned it long before the other travel came up. While there, we chatted with a man who asked where we lived. We told him and he asked if we were "from there." My husband said yes, I said no, and somehow within a few minutes he was telling us he'd moved from Maine around the same time as us for more or less some of the same reasons. "I grew up here," he told us, meaning the city near the resort, ...